Privacy Policy

Last Updated: February 4, 2025

HDS Automotive ("we," "our," "us") respects your privacy and is committed to protecting any personal information you provide while using our website (https://www.hds-auto.com/). This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with California law, including the California Consumer Privacy Act (CCPA) and other applicable privacy regulations.

1. Information We Collect

We may collect the following types of information through our contact and appointment booking forms:

Personal Information

• First name, last name
• Email address
• Phone number
• Vehicle details (make, model, year, and service request information)

Non-Personal Information

• IP addresses
• Browser type and device information
• Website usage data collected through cookies and similar technologies

Under the CCPA, California residents have the right to request details about the categories of personal information collected and the purposes for which it is used.

2. How We Use Your Information

• We use your information for the following purposes:
• To respond to inquiries and provide customer support.
• To process service requests and schedule appointments.
• To send appointment confirmations and follow-up communications.
• To improve our website’s functionality and user experience.
• To send promotional and marketing materials (only if you opt-in).
• To comply with legal obligations.

We do not sell personal information as defined under the CCPA. However, we may share data as outlined below.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

• Service providers assisting in website operations, appointment scheduling, and customer service.
• Legal authorities if required by law.
• Third parties in the event of a business transfer, merger, or sale of assets.

4. Your California Privacy Rights

As a California resident, you have the following rights under the CCPA:

• Right to Know: Request details about the personal information we collect, use, and disclose.
• Right to Delete: Request the deletion of your personal information, subject to legal exceptions.
• Right to Opt-Out: You can opt-out of the sale of your personal information (if applicable).
• Right to Non-Discrimination: Exercising your CCPA rights will not result in different service levels or pricing.

To exercise these rights, please contact us at connor@hds-auto.com or call 530-513-3025.

5. Data Security

We implement security measures to protect your personal information. However, no online transmission is 100% secure. We encourage users to take precautions when sharing personal data online.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. You can modify your browser settings to refuse cookies, but this may affect website functionality.

7. SMS and Marketing Communications

By subscribing to our text messaging service, you agree to receive marketing and non-marketing communications from HDS Automotive via automated telephone dialing systems or other electronic means. Message and data rates may apply. Message frequency varies. You may reply STOP to opt out at any time or HELP for assistance.

For more details, review our Terms of Service and Privacy Policy.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us

For any privacy-related inquiries, contact us at: HDS Automotive
80 Pavis Ct, Chico, CA 95928, United States
Email: connor@hds-auto.com
Phone: 530-513-3025